If it stops working,
we replace it.
Every Titan hose comes with a full 1-year warranty — and yes, accidents count too. If it leaks, bursts, or a defect stops it from doing its job, you get a new one. No fine print, no runaround.
If it stops working, it's on us
Bursts & blowouts
If the hose splits, bursts, or blows out under pressure, you're covered — no questions.
Leaks & drips
A hose that leaks, or a brass fitting that won't seal? We'll make it right.
Loses its pressure
If it ruptures or a defect kills the water pressure, it's covered.
Factory defects
Anything that left the factory wrong and stops the hose doing its job — on us.
Accidents, too
The mower, the dog, the truck in the driveway. Even when it's your fault — included.
Not sure? Just ask
If you're not sure whether it qualifies, reach out. We'd rather help than hide behind rules.
Is it covered?
Tap what happened — we'll give it to you straight.
Three steps, no runaround
Reach out
Email support@titanhoses.com with your order number — Amazon or titanhoses.com, either works.
Tell us what happened
A quick photo helps, but we keep it simple. No forms to fight with.
We replace it
A new hose ships to your door. No sending the old one back and forth.
Backed across the range
Warranty FAQ
Anything that stops your hose from working: leaks, bursts, blowouts, loss of pressure, and manufacturing defects — plus accidental damage. If a real failure happens in your first year, we replace it.
Yes. If the mower got it, the dog chewed it, or it got run over in the driveway, you're still covered — even when it was your fault. That's the whole point.
One full year from the date of purchase, on every Titan hose and every color.
No registration required. Just keep your order confirmation so we can verify the purchase when you reach out.
Still covered. Email support@titanhoses.com with your Amazon order number and we'll take care of the replacement directly.
No. In most cases a photo is all we need — we ship the replacement without the back-and-forth.
Buy with total confidence
One full year. Leaks, bursts, defects — even accidents.
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