Shipping policy
Shipping Policy
Free shipping on every order. No minimums, no codes — shipping is free on all orders within the contiguous United States.
Processing time. Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays). You'll receive a confirmation email when your order is placed and a shipping notification with tracking once it's on its way.
Delivery time. Standard delivery typically arrives in 3–7 business days after shipping. Delivery estimates are provided by the carrier and are not guaranteed.
Shipping area. We currently ship to the contiguous United States only. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses at this time.
Tracking. Every order includes tracking, sent by email. If your tracking hasn't updated for several days or your package appears lost, contact us at support@titanhoses.com and we'll make it right.
Damaged or missing items. If your order arrives damaged or incomplete, contact support@titanhoses.com within 30 days of delivery with your order number and a photo — we'll send a replacement or issue a refund.
Address changes. Need to correct a shipping address? Email us as soon as possible after ordering. Once an order has shipped, we're unable to redirect it.
Questions? support@titanhoses.com — we respond within one business day.